etech Fundamentals Explained
etech Fundamentals Explained
Blog Article
the opportunity to multi-task answering numerous chats/phone calls and navigating effortlessly between both of those mediums.
Be open and conscious of regular coaching, consider an active role in overall performance organizing and purpose setting.
Maintains documents and prepares statistical reviews to evaluate general performance of instructors and watch progress of trainees.
ABOUT ETECH Etech delivers future era BPO options. a world minority owned business, Etech has made and trademarked how to turn your information into strategic insights.
a chance to multi-activity answering a lot of chats/phone calls and navigating easily amongst both mediums.
Communicate with existing and possible shoppers applying Online and unique software program to provide information and facts and remedy inquiries about recent promotions and new or upgraded products and solutions.
the chance to think on the toes in a fast-paced atmosphere where messages above chat and e-mail arrive speedy and furious
Ability to give comprehensive focus to what Others are declaring also to actively appear for methods that will help individuals
understanding all of the ins and outs of our products and solutions/providers, right down to the final element, implies you’ll be capable of present your shoppers with essentially the most in depth and efficient alternatives feasible.
knowledge working as Component of a collaborative team - we work alongside one another to make certain shoppers have the ability to use our services with no difficulty and exceptional knowledge is presented through every single conversation.
The nature of Etech’s business enterprise, and that is about men and women speaking with people, ensures the continuing improvement on the portable “capabilities for life”. Etech cares about your profession advancement because we recognize that our read more employees are our most valuable asset.
Identifies and escalates priority concerns by inquiring probing questions and utilizing the know-how base software package
Supports other HR features as needed i.e., doing drug screens for candidates and aiding at the worker reception desk
review and synthesize consumer exploration conclusions, translating advanced user ordeals into actionable insights and pinpointing Main problems to unravel.
Report this page